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Faculty | Student Affairs

How will accommodations work for the spring semester?

The Office of Accessible Education works with students who have health conditions that require official accommodation. Students should contact the Office of Accessible Education if they have any concerns about returning to campus for classes. The OAE works with all colleges to provide all-online schedules where they are needed.

Will tutoring and other student support services still be available through the Pan-American Life Student Success Center?

Yes, the Pan-American Life Student Success Center will continue to provide tutoring, career, coaching, and advising services. All of these services are available virtually to students to help reduce density and meet social distancing requirements.

I have a student who has shared with me that they are experiencing financial difficulty as a result of this crisis. Is there someone at Loyola they can speak to about emergency aid or financial options?

Yes, they should speak with Mary Musso, director of Student Financial Services. She may be reached via email at Questions may also be sent to Student Financial Services at; this account is being monitored daily.

Is BIT still meeting? How do I report issues of concern?

Yes, Loyola’s Behavioral Intervention Team (BIT) continues to meet virtually on a weekly basis.

  • To report potential violations of the Student Code of Conduct, use this link. 
  • To report potential Title IX violations, use this link
  • To report potential bias incidents, use this link
  • For all other concerns, file a BIT report using this link.

For safety and security concerns that require immediate attention, please call Loyola University Police at 504.865.3434. To report a concern about inappropriate activity or violations of Loyola’s health and safety policies, please call the Reportline at 855.312.9257 or enter the report anonymously online.

What types of issues can I report to BIT?

Please report if students are struggling to obtain reliable internet connections, computers, printers, etc. In addition, BIT addresses concerns such as: Academic Difficulty; Alcohol or Drug Abuse; Changed Mood/Appearance; Disordered Eating; Excessive Absence from Class; Family Emergency; Family Illness; Financial Aid Concern; Grief and/or Loss; Injury/Illness; Missing Student; Personal Wellness; Relationship Concern; Retention Concern; Roommate; Self-injurious behavior (e.g. cutting without suicide intent); Social Adjustment/Involvement; Student Death; Suicide Ideation; Threat to Others; Unusual Behavior; and housing/food insecurity.

What if a student is experiencing a mental health crisis?

Students can call the UCC counselor on-call 24/7, 365 at 504.865.3835. If a student is on-campus and requires immediate assistance, please call LUPD at 504.865.3434.

Is Iggy’s Cupboard still open to students?

Iggy’s Cupboard will remain open by appointment (Monday – Friday noon to 7 p.m., weekends noon to 5 p.m.) to any member of Loyola's community that may need a little extra help. Schedule a time to visit online. Please book an appointment at least two hours in advance.

Additional resources:

  • For food assistance within the greater New Orleans area, please visit or dial 211. 
  • For food assistance in Louisiana, contact Second Harvest Food Bank Southeast Louisiana at or call 855.392.9338.
  • Students can access free or reduced resources, including food, housing, healthcare, and more through the social care network at

Faculty | Research

Will I have access to my lab?

Access to campus laboratories is available contingent on being in compliance with all city and university related ordinances. Access to campus offices will similarly follow city and university guidelines though faculty are encouraged to work remotely as much as possible.

What are the library hours?

Check the library’s hours on their website.

Faculty | Academics and Instruction

I am at higher risk for coronavirus. What options are available to me?

If you need to teach online for the duration of the pandemic as a precautionary risk-reduction measure, the university will accommodate all reasonable requests. Contact your dean for assistance. The ADA reasonable accommodations process is coordinated through Human Resources. You can contact Heather Blanchard at or 504.864.7896 or assistance with the interactive process.

What if I become sick with COVID-19?

All faculty, staff, and students are expected to report potential exposure, symptoms, or a positive COVID-19 test result through the #CampusClear daily health screening. Faculty should be using the app daily to assess how they are feeling before arriving on campus. 

Additionally, we recommend that Loyola employees feeling symptoms of COVID-19 contact their health provider or call the Ochsner COVID info hotline 24/7 at 844.888.2772 for free nursing advice.

Under no circumstances should you teach while experiencing symptoms of COVID-19. Depending on the severity of illness, you may continue instruction through online delivery or a backup instructor can be assigned. Please work with your chair and dean as needed. 

How will classrooms be cleaned between meetings?

A kit of supplies is located in or near each classroom and you and your students will be asked to clean classroom desks and lecterns upon arrival. Our custodial team will clean all classrooms daily Monday – Friday.

Are face shields permissible for teaching?

CDC Guidelines state that face shields are ineffective at protecting others from COVID-19 particulates. Masks should be worn at all times when teaching. We have provided masks with clear panels for each faculty member.

How do I know the capacity requirements for my classroom?

Classroom assignments are now finalized. You may review your assignment in the Faculty Schedule/Syllabus upload section of LORAFAC. To determine capacity requirements for your assigned classroom, view a listing of university classroom pool capacities and set ups and see the COVID room capacities for non-pool rooms and other campus areas. As you divide students up in your HyFlex arrangement, please take care to ensure that you never exceed this capacity. All courses that are coded HyFlex have been assigned a room that has been upgraded to include HyFlex equipment.

What tools are available if I require student presentations?

Please remember that your students have varying levels of access to electronic devices like webcams. We encourage you to think creatively about ways to bridge the digital divide, including creating assignments that are mobile-device friendly. Students do have access to upload videos to YouTube as part of the G-Suite. You can use Zoom to conduct synchronous student presentations. Students on campus will have access to support in the Monroe Library.

Can I request students to show themselves in Zoom during synchronous meetings?

While many faculty are asking this because you are concerned about student engagement, it is important to bear in mind that many of our students are sharing space with family/siblings and are otherwise uncomfortable showing their living environment. Often they lack the computer equipment necessary to change their Zoom background. This can actually discourage students from attending at all. Consider ways of promoting and encouraging engagement that don’t penalize students based on their socio-economic status. For example, you can certainly ask that people participate in the live discussion or the chat box even if their image is not present. You can create assignments including brief quizzes that ensure people are paying attention. Group work and breakout rooms are also effective ways of nudging folks to be “camera on”.

Do I need to let someone know if students are working all online?

Yes. Students should have received an email with a survey from Director of Student Records Ms. Kathy Gros. Please direct students to complete the online request form so we know if they will be living on campus or staying off campus for the semester.

Faculty should also let their technical advisors and/or Associate Dean in their Dean’s office know so that we can ensure these students are coded in SIS such that they are not billed for the commuter meal plan. We also need this information to pass along to other instructors as they make their HyFlex arrangements.

Can I use online proctoring services like Examity if I haven’t already set them up in my class?

Unless students have been given fair warning at the time of registration, they may not have access to webcams or computers with specifications sufficient for online proctoring. Please work with your associate dean to ensure courses using Respondus, Examity, Examsoft (Law), or similar solutions are indicated as such on LORA and in the syllabus.

Should I contact students about how I will set up my HyFlex class?

You can use the email list available in your course roster in LORA or Canvas to reach out and let students know your general plan—are you live-streaming everyday and splitting by last name or some other criteria? Are you splitting people into groups/teams to work on projects and offering a lot of standard content online like a flipped classroom? Are you doing a modified tutorial with individual or small group discussions? These are details you should share with students.

What if I want to teach in a different format than the one I am assigned?

If you have an ADA accommodation you should work through Human Resources. You can also work with your Chair and/or Dean on preferences.

Where can I find resources to point students for success in online classes?

The team in the Student Success Center is ready to support you in all classes, especially online classes. Check out our resources here: and our videos on YouTube.

Can you share more details about HyFlex classrooms?

View the HyFlex classrooms list. The new equipment will enable students to attend classes in the room or virtually through Zoom. Virtual students will be able to see the professor and their classmates, as well as ask questions and participate in discussion. Guest lecturers can visit the class virtually and interact synchronously with all the students. Classes should be recorded for future viewing. For professors in smaller classrooms who want to teach synchronously online, a limited number of portable “web conferencing kits” each with a web camera, document camera, and microphone will be on loan from Media Services. 

Will I be trained to use this equipment?

Media Services will provide training sessions. As with all of our classroom equipment, instructions will be provided in the rooms and online.  We will also be training a group of student workers to serve as “ZAs” – Zoom Assistants! We have launched a Zoom Help Page, and Team Zoom, a group of knowledgeable faculty and staff, will continue to provide assistance with using Zoom. Since Zoom is the “brains” of this classroom equipment, those of you who used it to teach during the quarantine are ahead of the game!  Outfitting our classrooms for hybrid learning will move us into the future, regardless of COVID-19 and social distancing.  For more information, please contact Susan Brower, Media Services, or Team Zoom!

How can I get help with Canvas?

The CFI hosted a five-day online teaching conference in June. View the recordings and slide decks for those sessions. You can also review the Canvas Guide for more resources. To be enrolled in the Canvas 101 faculty training course please email Associate Vice Provost Erin Dupuis at