Continuing online operations

Loyola is continuing online operations while we prepare for reopening safely in the fall. Coronavirus resources

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Faculty | Academics and Instruction

I am at higher risk for coronavirus. What options are available to me?

If you need to teach online for the duration of the pandemic as a precautionary risk-reduction measure, the university will accommodate all reasonable requests. Contact your dean for assistance.

What if I become sick with COVID-19?

Under no circumstances should you teach while experiencing symptoms of COVID-19. Depending on the severity of illness, you may continue instruction through online delivery or a backup instructor can be assigned. Please work with your chair and dean as needed. 

If you believe that you have been exposed to or have COVID-19, contact your health provider or call the Ochsner Help Line at 1.800.232.5257 for free nursing advice. Review our Reporting Illnesses section for additional next steps.

Do I have to teach asynchronously or can I keep my same meeting time?

You may have a scheduled meeting time for courses using Zoom and/or through on-ground meetings. However, all synchronous meetings must be recorded for students who are ill or for students who have other accommodations. Your attendance policies and delivery modality should be sufficiently flexible.

How can I get help with Canvas?

The CFI hosted a five-day online teaching conference from June 8-12. View the recordings and slide decks for those sessions. You can also review the Canvas Guide for more resources.

Can I use online proctoring services like Examity if I haven’t already set them up in my class?

Unless students have been given fair warning at the time of registration, they may not have access to webcams or computers with specifications sufficient for online proctoring. Please work with your associate dean to ensure courses using Respondus, Examity, Examsoft (Law), or similar solutions are indicated as such on LORA and in the syllabus.

What tools are available if I require student presentations?

Please remember that your students have varying levels of access to electronic devices like webcams. We encourage you to think creatively about ways to bridge the digital divide, including creating assignments that are mobile-device friendly. Students do have access to upload videos to YouTube as part of the G-Suite. You can use Zoom to conduct synchronous student presentations. Students on campus will have access to support in the Monroe Library.

Faculty | Student Affairs

How will accommodations work for the fall semester?

The Office of Accessible Education will work with students who have health conditions that require official accommodation. Please advise students to contact the Office of Accessible Education if they have any concerns about returning to campus for classes. The OAE works with all colleges to provide all-online schedules where they are needed.

Will tutoring and other student support services still be available through the Pan-American Life Student Success Center?

Yes, the Pan-American Life Student Success Center will continue to provide tutoring, career, coaching, and advising services. Many of these services will be available virtually to students to help reduce density and meet social distancing requirements.

I have a student who has shared with me that they are experiencing financial difficulty as a result of this crisis. Is there someone at Loyola they can speak to about emergency aid or financial options.

Yes, they should speak with Mary Musso, Director of Student Financial Services. She may be reached via email at Questions may also be sent to Student Financial Services at; this account is being monitored daily.

Is BIT still meeting? How do I report issues of concern?

Yes, Loyola’s BIT continues to meet virtually on a weekly basis.

  • To report potential violations of the Student Code of Conduct, use this link. 
  • To report potential Title IX violations, use this link
  • To report potential bias incidents, use this link
  • For all other concerns, file a BIT report using this link.

For safety and security concerns that require immediate attention, please call Loyola University Police at 504.865.3434.

What types of issues can I report to BIT?

Please report if students are struggling to obtain reliable internet connections, computers, printers, etc. In addition, BIT addresses concerns such as: Academic Difficulty; Alcohol or Drug Abuse; Changed Mood/Appearance; Disordered Eating; Excessive Absence from Class; Family Emergency; Family Illness; Financial Aid Concern; Grief and/or Loss; Injury/Illness; Missing Student; Personal Wellness; Relationship Concern; Retention Concern; Roommate; Self-injurious behavior (e.g. cutting without suicide intent); Social Adjustment/Involvement; Student Death; Suicide Ideation; Threat to Others; Unusual Behavior; and housing/food insecurity.

What if a student is experiencing a mental health crisis?

Students can call the UCC counselor on-call 24/7, 365 at 504.865.3835. If a student is on-campus and requires immediate assistance, please call LUPD at 504.865.3434.

Is Iggy’s Cupboard still open to students?

Iggy’s Cupboard is available by appointment only, Tuesdays from 2–3 p.m. and Wednesdays from 9 a.m.–4 p.m. These summer hours are effective May 11–August 15. Please call Student Health Services at 504.865.3326 to schedule a time to visit.

For food assistance within the greater New Orleans area, please visit or dial 211. 

For food assistance in Louisiana, contact Second Harvest Food Bank Southeast Louisiana at or call 855.392.9338.

Students can also find access to free or reduced resources, including food, housing, healthcare, and more through the social care network at

For Iggy's Cupboard info, questions, or concerns, contact Heather Malveaux at

What health services will be available to students for the Fall 2020 semester?

Consult the Student section of the Return to Campus Plan for more information.

Faculty | Research

Will I have access to my lab?

Over the summer, certain science faculty will continue to have limited access to campus to take care of labs (for example the rat lab). This access will be available through card access with their ID cards. Email if you have questions about this process. 

For the fall semester, access to campus laboratories will be made available contingent on being in compliance with all city and university related ordinances. Access to campus offices will similarly follow city and university guidelines though faculty are encouraged to work remotely as much as possible.

Will the Monroe Library be open?

The library is closed for the summer and will reopen for the fall semester following new capacity restrictions for social distancing and enhanced cleaning protocols. 

For more information, you may also call 504.864.7111. If you have any questions or concerns, please contact Laurie Phillips at or email

Media Services is available online and by appointment, email