Continuing online operations

Loyola is continuing online operations while we prepare for reopening safely in the fall. Coronavirus resources

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Faculty | Research

Will I have access to my lab?

Over the summer, certain science faculty will continue to have limited access to campus to take care of labs (for example the rat lab). This access will be available through card access with their ID cards. Email provost@loyno.edu if you have questions about this process. 

For the fall semester, access to campus laboratories will be made available contingent on being in compliance with all city and university related ordinances. Access to campus offices will similarly follow city and university guidelines though faculty are encouraged to work remotely as much as possible.

Will the Monroe Library be open?

The library is closed for the summer and will reopen for the fall semester following new capacity restrictions for social distancing and enhanced cleaning protocols. 

For more information, you may also call 504.864.7111. If you have any questions or concerns, please contact Laurie Phillips at phillips@loyno.edu or email librarylc@loyno.edu.

Media Services is available online and by appointment, email mediasrv@loyno.edu.

Faculty | Academics and Instruction

I am at higher risk for coronavirus. What options are available to me?

If you need to teach online for the duration of the pandemic as a precautionary risk-reduction measure, the university will accommodate all reasonable requests. Contact your dean for assistance.

What if I become sick with COVID-19?

Under no circumstances should you teach while experiencing symptoms of COVID-19. Depending on the severity of illness, you may continue instruction through online delivery or a backup instructor can be assigned. Please work with your chair and dean as needed. 

If you believe that you have been exposed to or have COVID-19, contact your health provider or call the Ochsner COVID info hotline 24/7 at 844.888.2772 for free nursing advice. Review our Reporting Illnesses section for additional next steps.

Do I have to teach asynchronously or can I keep my same meeting time?

You may have a scheduled meeting time for courses using Zoom and/or through on-ground meetings. However, all synchronous meetings must be recorded for students who are ill or for students who have other accommodations. Your attendance policies and delivery modality should be sufficiently flexible.

How will classrooms be cleaned between meetings?

A kit of supplies will be located in or near each classroom and you and/or student volunteers are asked to help leave the room clean for the next group. As more details become available about this we will provide further instruction.

Are face shields permissible for teaching?

Our guidance from Ochsner is that face shields are less preferable to masks but can be used in conjunction with social distancing in lower-risk contexts where masks will not work. Face shields should not be used for higher risk contexts like singing and should be a last resort. Masks are preferred. Academic Affairs has purchased one clear paneled face-mask for each faculty member who will be teaching in person or HyFlex. We will share more details about distribution after they arrive.

How do I know the capacity requirements for my classroom?

Classroom assignments are now finalized. You may review your assignment in the Faculty Schedule/Syllabus upload section of LORAFAC. To determine capacity requirements for your assigned classroom, view a listing of university classroom pool capacities and set ups and see the COVID room capacities for non-pool rooms and other campus areas. As you divide students up in your HyFlex arrangement, please take care to ensure that you never exceed this capacity. All courses that are coded HyFlex have been assigned a room scheduled to be upgraded to include HyFlex equipment.

What tools are available if I require student presentations?

Please remember that your students have varying levels of access to electronic devices like webcams. We encourage you to think creatively about ways to bridge the digital divide, including creating assignments that are mobile-device friendly. Students do have access to upload videos to YouTube as part of the G-Suite. You can use Zoom to conduct synchronous student presentations. Students on campus will have access to support in the Monroe Library.

Can I request students to show themselves in Zoom during synchronous meetings?

While many of you are asking this because you are concerned about student engagement, it is important to bear in mind that many of our students are sharing space with family/siblings and are otherwise uncomfortable showing their living environment. Often they lack the computer equipment necessary to change their Zoom background. This can actually discourage students from attending at all. Consider ways of promoting and encouraging engagement that don’t penalize students based on their socio-economic status. For example, you can certainly ask that people participate in the live discussion or the chat box even if their image is not present. You can create assignments including brief quizzes that ensure people are paying attention.

Can I use online proctoring services like Examity if I haven’t already set them up in my class?

Unless students have been given fair warning at the time of registration, they may not have access to webcams or computers with specifications sufficient for online proctoring. Please work with your associate dean to ensure courses using Respondus, Examity, Examsoft (Law), or similar solutions are indicated as such on LORA and in the syllabus.

Do I need to let someone know if students are working all online?

Yes. Please let the technical advisors and/or Associate Dean in your Dean’s Office know so that we can ensure these students are coded in SIS such that they are not billed for the commuter meal plan. We also need this information to pass along to other instructors as they make their HyFlex arrangements.

Should I contact students about how I will set up my HyFlex class?

We are working hard to get you your room assignment and the details on the number of students who are working all online. We know many of you won’t have a final plan until these details are available. But, it can still be very useful to use the email list available in your course roster in LORA to reach out and let students know your general plan—are you live-streaming everyday? Are you splitting people into groups/teams to work on projects and offering a lot of standard content online like a flipped classroom? Are you doing a modified tutorial with individual or small group discussions? Our students love to know that you are working hard and eager to see them in the fall.

Can I switch from teaching HyFlex to all online?

At this time we cannot switch the schedules of students who have been making plans to move to New Orleans on the basis of having in person schedules. If you have an ADA accommodation you should work through Human Resources. You can also work with your Dean.

Where can I find resources to point students for success in online classes?

With help from the team in the Student Success Center we will be adding this content to “Streetcar to Canvas”—this final module of the Canvas orientation will focus on online learning tips and highlight additional resources in the SSC. You can support this effort by reminding students of this resource and offering extra credit for completing the module.

Can you share more details about HyFlex classrooms?

The HyFlex classroom project is underway! A system of web cameras, microphones, and new computers will be installed in 27 classrooms: 21 in the classroom pool plus 2 library classrooms on the uptown campus, and 4 classrooms in the law school (111, 306, 312, and 401). For a list of the uptown HyFlex classrooms, click here. The new equipment will enable students to attend classes in the room or virtually through Zoom. Virtual students will be able to see the professor and their classmates, as well as ask questions and participate in discussion. Guest lecturers can visit the class virtually and interact synchronously with all the students. Classes should be recorded for future viewing. For professors in smaller classrooms who want to teach synchronously online, a limited number of portable “web conferencing kits” each with a web camera, document camera, and microphone will be on loan from Media Services.  

Will I be trained to use this equipment?

Regarding faculty training for the HyFlex classrooms, Media Services will provide online training sessions in August; check your email for announcements of dates and times.  As with all of our classroom equipment, instructions will be provided in the rooms and online.  We will also be training a group of student workers to serve as “ZA’s” — Zoom Assistants! We have launched a new Zoom Help Page, and Team Zoom!, a group of knowledgeable faculty and staff, will continue to provide assistance with using Zoom. Since Zoom is the “brains” of this classroom equipment, those of you who used it to teach during the quarantine are ahead of the game!  Outfitting our classrooms for hybrid learning will move us into the future, regardless of COVID-19 and social distancing.  For more information, please contact Susan BrowerMedia Services, or Team Zoom!

How can I get help with Canvas?

The CFI hosted a five-day online teaching conference in June. View the recordings and slide decks for those sessions. You can also review the Canvas Guide for more resources.

Faculty | Student Affairs

How will accommodations work for the fall semester?

The Office of Accessible Education will work with students who have health conditions that require official accommodation. Please advise students to contact the Office of Accessible Education if they have any concerns about returning to campus for classes. The OAE works with all colleges to provide all-online schedules where they are needed.

Will tutoring and other student support services still be available through the Pan-American Life Student Success Center?

Yes, the Pan-American Life Student Success Center will continue to provide tutoring, career, coaching, and advising services. Many of these services will be available virtually to students to help reduce density and meet social distancing requirements.

I have a student who has shared with me that they are experiencing financial difficulty as a result of this crisis. Is there someone at Loyola they can speak to about emergency aid or financial options.

Yes, they should speak with Mary Musso, Director of Student Financial Services. She may be reached via email at mmmusso@loyno.edu. Questions may also be sent to Student Financial Services at SFSCenter@loyno.edu; this account is being monitored daily.

Is BIT still meeting? How do I report issues of concern?

Yes, Loyola’s BIT continues to meet virtually on a weekly basis.

  • To report potential violations of the Student Code of Conduct, use this link. 
  • To report potential Title IX violations, use this link
  • To report potential bias incidents, use this link
  • For all other concerns, file a BIT report using this link.

For safety and security concerns that require immediate attention, please call Loyola University Police at 504.865.3434.

What types of issues can I report to BIT?

Please report if students are struggling to obtain reliable internet connections, computers, printers, etc. In addition, BIT addresses concerns such as: Academic Difficulty; Alcohol or Drug Abuse; Changed Mood/Appearance; Disordered Eating; Excessive Absence from Class; Family Emergency; Family Illness; Financial Aid Concern; Grief and/or Loss; Injury/Illness; Missing Student; Personal Wellness; Relationship Concern; Retention Concern; Roommate; Self-injurious behavior (e.g. cutting without suicide intent); Social Adjustment/Involvement; Student Death; Suicide Ideation; Threat to Others; Unusual Behavior; and housing/food insecurity.

What if a student is experiencing a mental health crisis?

Students can call the UCC counselor on-call 24/7, 365 at 504.865.3835. If a student is on-campus and requires immediate assistance, please call LUPD at 504.865.3434.

Is Iggy’s Cupboard still open to students?

Iggy’s Cupboard is available by appointment only, Tuesdays from 2–3 p.m. and Wednesdays from 9 a.m.–4 p.m. These summer hours are effective May 11–August 15. Please call Student Health Services at 504.865.3326 to schedule a time to visit.

For food assistance within the greater New Orleans area, please visit ready.nola.gov or dial 211. 

For food assistance in Louisiana, contact Second Harvest Food Bank Southeast Louisiana at no-hunger.org or call 855.392.9338.

Students can also find access to free or reduced resources, including food, housing, healthcare, and more through the social care network at https://www.auntbertha.com/.

For Iggy's Cupboard info, questions, or concerns, contact Heather Malveaux at hnmalvea@loyno.edu

What health services will be available to students for the Fall 2020 semester?

Consult the Student section of the Return to Campus Plan for more information.