Continuing online operations

Loyola is continuing online operations while we prepare for reopening safely in the fall. Coronavirus resources

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Employees | General Questions for Employees

If I become sick, what do I do and who do I notify?

If you are not feeling well, please stay home. If you believe that you have been exposed to or have COVID-19, contact your health provider or call the Ochsner Help Line at 1.800.232.5257 for free nursing advice. If your illness prevents you from working, notify your supervisor or department chair that you will be absent for the day. Review our Reporting Illnesses section for additional next steps. 

If I am notified that I have had contact with someone with a presumptive or confirmed case of COVID-19, what do I do and who do I notify?

If you believe that you have been exposed to or have COVID-19, contact your health provider or call the Ochsner Help Line at 1.800.232.5257. Review our Reporting Illnesses section for additional next steps. 

If my child’s school or care provider is closed or unavailable due to health concerns, and I am considered essential on-campus personnel, can I work remotely?

Depending on your position, your department may be able to support your ability to work remotely. Notify your supervisor and discuss the options for working remotely.

If my child’s school or care provider is closed or unavailable due to health concerns, can I use sick time?

Yes, you can use sick time to care for your dependents. In EWS, this is entered as family sick on your timesheet.

If I have a family member that becomes sick that I have had close physical contact with, what do I do and who do I notify?

If you believe that you have been exposed to or have COVID-19, contact your health provider or call the Ochsner Help Line at 1.800.232.5257 for free nursing advice. 

How much sick time do I have? What is the university’s paid sick time policy?

Your sick balance is available on your pay stub through EWS. The university’s Sick Leave policy is online.

How do I check my voicemail remotely?

Dial 504.865.2000. You will be prompted to enter your extension and voicemail password.

What do I do if I have problems with my Loyola-owned computer or laptop?

Call the help desk at 504.865.2255 or submit a ticket with IT Client Services.

How do I access the Employee Assistance Program (EAP) for faculty and staff?

You can call 1.800.955.6422 or go to www.horizoncarelink.com. To access the online services, you will need to use the following:

  • Username: Loyola 
  • Password: eap

More information about EAP services is available here.

Will Job Requests continue to be processed?

Yes, we will receive and process all requests.

How will Facilities be affected by online classes?

Physical Plant workers are essential and will continue normal operations.

Will custodial services change?

Physical Plant will work with WFF to insure that critical cleaning continues.  We will adjust our efforts as classrooms come offline, and focus on occupied portions of the campus.

Will calls to Physical Plant be answered?

Yes.

While we are all working remotely our needs for printing are minimal, but what do we do if we have bulk printing or shipping needs?

Any special printing or shipping needs should be referred to Lisa Kibler in Purchasing at lgkibler@loyno.edu or 504.865.3189.

I purchased a meal plan but am unable to use it since we are not on campus. Will I be reimbursed or will it carry over to next year?

Your purchased meal plan(s) will be carried over into next year. As usual, Wolf Bucks do not expire.

I am paying for parking but we are not able to park on campus. Will I be reimbursed?

No, but as of your April 3, 2020 pay check, all parking deductions were stopped. The last parking payment was on March 20, 2020. Parking deductions will resume once we return to campus.