Return to Campus

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Employees | General Questions for Employees

If I become sick, what do I do and who do I notify?

All faculty, staff, and students are expected to report potential exposure, symptoms, or a positive COVID-19 test result through the #CampusClear daily health screening. Staff should be using the app daily to assess how they are feeling before arriving on campus. 

Additionally, we recommend that Loyola employees feeling symptoms of COVID-19 contact their health provider or call the Ochsner COVID info hotline 24/7 at 844.888.2772 for free nursing advice.

If your illness prevents you from working, notify your supervisor or department chair that you will be absent for the day. Review our Reporting Illnesses section for additional next steps.

If I am notified that I have had contact with someone with a presumptive or confirmed case of COVID-19, what do I do and who do I notify?

If you believe that you have been exposed to or have COVID-19, contact your health provider or call the Ochsner COVID info hotline 24/7 at 844.888.2772. 

If my child’s school or care provider is closed or unavailable due to health concerns, and I am considered essential on-campus personnel, can I work remotely?

Depending on your position, your department may be able to support your ability to work remotely. Notify your supervisor and discuss the options for working remotely.

If my child’s school or care provider is closed or unavailable due to health concerns, can I use sick time?

Yes, you can use sick time to care for your dependents. In EWS, this is entered as family sick on your timesheet.

If I have a family member that becomes sick that I have had close physical contact with, what do I do and who do I notify?

If you believe that you have been exposed to or have COVID-19, contact your health provider or call the Ochsner COVID info hotline 24/7 at 844.888.2772 for free nursing advice. Review our Reporting Illnesses section for additional next steps.

How do I check my voicemail remotely?

Dial 504.865.2000. You will be prompted to enter your extension and voicemail password.

What do I do if I have problems with my Loyola-owned computer or laptop?

Call the help desk at 504.865.2255, email support@loyno.edu, or submit a ticket with IT Client Services.

How do I access the Employee Assistance Program (EAP) for faculty and staff?

You can call 1.800.955.6422 or go to www.horizoncarelink.com. To access the online services, you will need to use the following:

  • Username: Loyola 
  • Password: eap

More information about EAP services is available here.

While we are all working remotely our needs for printing are minimal, but what do we do if we have bulk printing or shipping needs?

Any special printing or shipping needs should be referred to Lisa Kibler in Purchasing at lgkibler@loyno.edu or 504.865.3189.

I am paying for parking but we are not able to park on campus. Will I be reimbursed?

Parking deductions have resumed with our return to campus. Please check the Parking Services website for more information.

I read that all employees are expected to complete a daily health assessment. How will I track any symptoms?

We are utilizing the #CampusClear health screening app to assist employees in self monitoring their health on a daily basis.

How will you maintain employee privacy with the use of the health screening app?

The app is a very important aspect of businesses/schools continuing to function effectively. Universities across the nation are utilizing a health screening app. The app is very important to assist employees in self monitoring their health on a daily basis, but it is also very important for the employer (Loyola) to be able to monitor the health and safety of our employees and of the campus. 

Ensuring a safe workplace is not only the right thing to do, but it is also a federal requirement under OSHA. Additionally, other federal regulations related to FMLA and ADA also require that we take the appropriate and timely steps with employees who become sick. With that, yes, the app will provide very specific individuals in Human Resources and COVID public health coordinators with the data provided on a daily basis so that we can meet our obligations to do everything we can to provide a safe workplace and to ensure those employees who are ill can be afforded all of the benefits available to them (which then ensures compliance with other federal regulations). 

The information is treated as Protected Health Information (PHI) as it always has been. Supervisors do not have access to the information uploaded into the app. Notification that someone has been diagnosed with the virus via the app will also ensure that we are able to contact trace on campus, self quarantine those individuals who were in close contact with the employee or student (without ever divulging who was diagnosed), and ensure that the appropriate sanitization protocols are conducted on campus.

If I do not have a smartphone, will I still be able to complete the daily health assessment in the app?

Yes, there is a link to the web browser option on our Daily Health Screening page.

If I am still working from home, am I still required to complete the health assessment on the app?

Yes, we are asking all employees to complete the daily health assessment regardless if they are working from home, in the office, or in a hybrid format. The app will also give us the opportunity to determine who is not completing the assessments.