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Visit our FAQ website for the latest information about health and safety.

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Employees | Operational FAQs | Payroll

What if I am working remotely and become sick or need to care for a sick family member and am unable to work, how will I be paid?

As usual, you would record sick or family sick time on your timesheet through EWS.

If I become ill or need to care for a sick family member for three consecutive days or more, what do I do?

Contact Heather Blanchard in Human Resources at hdblanch@loyno.edu or 504.864.7896 to determine if there are any other leave regulations or policies, including FMLA, which may apply to your situation.

Employees | Operational FAQs | Benefits

If my doctor has given me personal health information documentation (PHI) to provide to my employer, where do I send it?

You will send it directly to Human Resources only. You may have it faxed to 504.864.7100 or contact the main HR phone number, 504.864.7757, for alternative directions. 

For benefits questions, you may call Crystal Thomas at 504.864.7027.

How do I contact Human Resources?

HR can be contacted by phone or email during regular business hours.

If I have a major financial need due to COVID-19 and my only emergency source is my contributions in the University Main Retirement Plan, can I make a withdrawal or take a distribution?

Yes, you may do so if you meet the CARES Act criteria listed below.

  • You, your spouse, or dependent has been diagnosed with the coronavirus (i.e., SARS-CoV-2 or COVID-19),
  • You have experienced adverse financial consequences because you have been quarantined, furloughed, laid off, or have had work hours reduced due to the coronavirus,
  • You are unable to work because of a lack of child care due to the coronavirus,
  • You own or operate a business and have had to close or reduce hours due to the coronavirus, or
  • You have experienced an adverse financial consequence due to other factors as provided in guidance issued by the Internal Revenue Service.

I need to borrow from my retirement plan for an emergency. Can and how do I do that?

There are no loan provisions on the Main Plan, but you can withdraw or take a distribution from the Main Plan if you meet the criteria listed above under the CARES Act. To make a withdrawal or distribution, you would contact TIAA at 800.842.2776. If you do not meet the CARES Act criteria, you can still contact TIAA at 800.842.2776 to borrow against your account in the Supplemental Retirement Plan which does permit loans.

How do I make the CARES Act withdrawal or distribution?

You should contact TIAA at 800-842-2776 for assistance.

Employees | Operational FAQs | Financial Affairs

How can I receive a copy of my 1098-T?

Students can contact ECSI for their tax document. If you prefer you can call them directly at 1-866-428-1098. Live CHAT is also available.

Will the university continue to process payment requests?

Yes, payment requests will be processed weekly.

How will payments for reimbursements and vendor services be processed?

  1. Faculty, Staff and Students should submit their reimbursement requests through Concur Solutions: https://www.concursolutions.com/nui/signin

  2. Payments to vendors for executed services should be submitted using this online check request form: http://finance.loyno.edu/financial-affairs/line-check-request

  3. Purchase orders requisitions may still be submitted through the FRS. Payments to vendors who submit their invoices to AP@loyno.edu will be reviewed and processed as necessary.

If this is a COVID-related expense, please include the following with your payment request:

  • Concur: Include COVID in the comment section of the expenses statement header
  • Purchase Requisition: Include a text line referencing COVID
  • Electronic Check Request: Include reference to COVID in the description section

When will payments be distributed?

All payments will be mailed. There will be no on-campus pick up location. Please ensure that a current address is included on all requests for payment. All payment questions should be directed to Tootie Buisson (buisson@loyno.edu), Jean Augustin (jmaugust@loyno.edu), Robin Rupp (rrrupp@loyno.edu), Daniella Solorzano (solorzan@loyno.edu), or Cathy Roy (ccroy@loyno.edu).

How can I make a tuition payment?

Tuition payments can be made online via our e-Commerce system with an electronic check (free service). All that is needed is your financial institutions routing number and your checking or savings account information. Credit card payments are only accepted online as the e-Commerce provider charges a non-refundable 2.85% fee.

Can I mail in a tuition payment?

You can mail in a non-cash tuition payment to the Bursar’s Office directly. Our mailing address is:

6363 St. Charles Avenue
Campus Box 78
New Orleans, LA 70118

Your check payment will be safely secured at the university until we return to campus to post your payment.