Continuing online operations

Loyola is continuing online operations while we prepare for reopening safely in the fall. Coronavirus resources

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Students | Student Health

What services are available to students for Fall 2020?

The Student Health Services (SHS) clinic will be open by appointment only. Appointments are free of charge for students. Students will be responsible for charges incurred for lab work and medications. 

Students are encouraged to download the free Ochsner Anywhere Care app for 24/7 access to medical providers. Virtual visits cost $10 using the Ochsner Anywhere Care App and the Loyola coupon code LUSTUDENT. Telehealth stations will be located at  the Danna Student Center, Founder’s Hall, and the Law School.

Students can call SHS at 504.865.3326, Monday – Friday from 8:30 a.m. – 4:45 p.m. For after-hours consultations, the Ochsner On Call nurse consultation line is available 24/7 at 1.800.231.5257.

What protocols does Loyola follow in relation to COVID-19?

Loyola University partners with Ochsner Health System for our Student Health Services. Our student health team currently follows protocols established by Ochsner. Students will be informed of the safety protocols prior to their arrival for appointments. SHS staff will conduct temperature checks and questioning upon arrival at the clinic, and appointments will be staggered to limit density in the clinic and waiting room.

Should I contact SHS if I experience COVID-19 symptoms?

Yes. Students experiencing COVID symptoms should call Student Health Services (SHS) at 504.865.3326 for a telephone screening, available Monday – Friday from 8:30 a.m. – 4:45 p.m. SHS will determine whether COVID testing is indicated. While waiting for the results, students should self-isolate in place. After hours or on weekends, students who are symptomatic should contact the Ochsner Help Line at 1.800.232.5257, utilize Oscher’s COVID testing site.

What if I am diagnosed with COVID-19?

If you test positive for COVID-19, email immediately. Resident students are also required to inform Residential Life at If test results are positive, SHS will help students to enact their COVID Positive Plan.