What services are available to students?
The Student Health Services (SHS) clinic is open by appointment only. Students can call SHS at 504.865.3326, available Monday – Friday from 8:30 a.m. – 4:45 p.m. See a list of services offered at the clinic.
For after-hours consultations, students can call the Ochsner COVID info hotline 24/7 at 844.888.2772. Loyola's Virtual Wellness Center is located in the Danna Center for students to speak virtually with a health care provider using the Ochsner Anywhere Care app. Access the Ochsner Anywhere app from your phone or laptop 24/7. Virtual visits are free using the Ochsner Anywhere Care App and the Loyola coupon codes LUSTUDENT, LUFACULTY, or LUSTAFF.
Is COVID testing available at Student Health Services?
Testing is available at the Student Health Clinic for Loyola community members who are symptomatic or have potential exposure to COVID-19. Call SHS at 504.865.3326 to schedule an appointment for COVID testing. Hours are Monday through Friday, 8:30 a.m to 4:45 p.m., closed for university holidays.
- Students are given a full medical assessment in their appointment, including but not limited to, rapid antigen COVID testing, as indicated.
- As the schedule permits, faculty and staff can receive rapid antigen COVID testing and recommendations for further assessment and care.
After Hours/Weekend Care:
- Ochsner COVID-19 Patient Hotline at 844.888.2772
- Local Urgent Care and other resources
What protocols will the health clinic follow in relation to COVID-19?
Loyola University partners with Ochsner Health System to operate our health clinic. Our student health team follows protocols established by Ochsner, Louisiana Department of Health, and the CDC. Our model has changed to appointment only instead of walk-in/first come first serve. Students will be required to complete virtual paperwork prior to arrival and follow these guidelines for the appointments:
- No visitors or friends will be allowed in the clinic with you.
- You must wear a face mask to enter the clinic and keep the mask on unless advised otherwise.
Should I contact SHS if I experience COVID-19 symptoms?
Yes, students experiencing COVID symptoms should call SHS at 504.865.3326 for a telephone screening, available M–F from 8:30 a.m. – 4:45 p.m. SHS will determine whether COVID testing is indicated and schedule a time for the student to get tested at the clinic. After hours or on weekends, students who are symptomatic should contact the Ochsner COVID info hotline at 844.888.2772.
You should also report your symptoms in Loyola's Public Health Portal to alert our Public Health team.
What if I test positive for COVID-19?
If a student tests positive for COVID-19, they should call SHS at 504.865.3326 immediately, available Monday – Friday, 8:45 a.m. – 4:45 p.m. If a student tests positive or receives the notification of exposure to coronavirus after hours or on weekends when Student Health is closed, LUPD will be on call to help connect the student to necessary resources. Call LUPD at 504.865.3434, available 4:45 p.m. – 8 p.m. during the week and 8 a.m. – 8 p.m. on weekends.
You should also report your positive test result in Loyola's Public Health Portal to alert our Public Health team and begin the contact tracing process.
If a student falls ill due to COVID-19, will SHS be able to transfer them to a hospital?
Students in self-isolation should follow all recommendations of their health care provider, which may include hospitalization if a higher level of care is required. Examples of symptoms that require a higher level of care include hypoxia (low oxygen levels), shortness of breath, uncontrolled fever, and/or dehydration.
How is Loyola planning to handle seasonal flu cases or typical illnesses?
Student Health Services is strongly encouraging students to receive their annual flu shot vaccination. Flu shots will be available in Student Health Services during flu season. The Loyola community will be notified via email when the flu vaccine is available in clinic. Students can also receive their flu shot at any nearby pharmacy.
In addition, we will be swabbing students for the flu and treating them the same as we have in the past. We will write prescriptions for Tamiflu if indicated and give them school notes to miss classes if needed. We will continue to offer our regular health services by appointment only.