Continuing online operations

Loyola is continuing online operations while we prepare for reopening safely in the fall. Coronavirus resources

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Students | Residential Life

How can I contact Residential Life?

Residential Life is available for phone and/or video appointments to assist students. Email reslife@loyno.edu or call 504.865.2445 if you have any questions about your housing plan for Fall 2020. After the start of the semester, in-person appointments will be available upon request on a limited basis.

When will I be notified of my housing assignment?

We are planning to send out housing assignment notifications by July 15.

Can I mail items directly to my residence hall before move-in day?

Yes, but no more than 2 boxes will be accepted per resident. Please limit the size of the box to no larger than 24" x 18" x 24" (W x L x H) or 6 cu/ft. Please use the resident’s full legal name and the following address:

Full Legal Name

200 LaSalle Ct.

New Orleans, LA 70118

Items shipped by August 1 will be delivered to the resident’s room. Any items received from August 10-21 are not guaranteed to be delivered to the resident’s room. You can find more information, including details about early drop-off programs, on this page.

Can I request a single room instead of my current room placement?

​If you would prefer a single room, please contact Residential Life at reslife@loyno.edu or call 504.865.2445 and we will place you on the wish list. We can't guarantee that we can fulfill every request at this time. 

Is the Adler Hotel still an option for upperclassmen?

Yes, we are still housing students at the Alder who want to stay there. Some upperclass students have also been able to come back to residence halls as rooms are made available. 

What is the timeline and process for Fall 2020 move-in?

Students can register for their move-in day and time via the link provided in their housing assignment email. Move-in will take place August 17-21 for first year students and August 17-22 for returning upperclass students. Students will be able to select a 2-hour time slot for move-in. Please plan to only arrive within 15 minutes of your check in time. If you arrive early, you will be asked to wait for your designated check in time.

To check in, students will drive up to our designated drive-in check-in location. After receiving their check-in, they will be directed to a parking garage. At the parking garage, they will park in a designated parking spot that will come with a bin. During this 2-hour window, they will be able to unload their cars and use the elevators. After this 2-hour window, they will have to move their car to an upper floor. They will be able to use their stairs, but cannot use the elevator until after 5 p.m. Please note, elevators can be used by people with physical needs at any time during move-in. 

​How many family members can help me move into my residence hall room on move-in day?

Students can bring up to two family members to help during their designated move-in time slot.

Will housing rates be discounted because students are going home after Thanksgiving?

No. Housing contracts are annual. While you will be in the residence halls for a shorter amount of time in the fall semester, the residence halls will be available to you earlier in the spring for our January term.

How will you keep residence halls safe for the Fall 2020 semester?

Loyola, like many other universities, has made the decision to reduce the density in our residence halls to minimize risk of infection spread. We will also implement enhanced cleaning protocols in all common spaces and restrooms. We will be cleaning common area/community bathrooms twice daily. Additionally, cleaning supplies will be available in common areas so that students may sanitize before and after use, particularly those with high touch surfaces. We will not be cleaning internal suites or apartment bathrooms. Students will self clean those. 

If I cancel my fall housing, can I re-apply for housing in the spring?

Students who are cancelling their housing for the fall and plan to study remotely will be eligible to re-apply for housing in the spring semester. Applications will be available in October. Students will not be guaranteed their same assignment, but we anticipate being to house all students who had a fall assignment in the spring semester. 

Will I have to wear a mask inside my residence hall?

Students will be required to wear masks in community spaces. They will not be required to wear them in their room, but it is highly encouraged for students to do so, unless sleeping. 

Will there be a curfew for residence halls?

No, we will not have a curfew at this time.

If I am living on campus will I be able to travel during the school year?

All students living in on-campus or off-campus housing during the Fall 2020 semester will be expected to remain in the New Orleans area during the semester, refraining from unnecessary travel until we go home at Thanksgiving. If you must travel, please call Student Health Services at 504.865.3326 and inform them of your travel plans; you may be asked to self isolate for 14 days upon your return. 

If I decide mid-semester that I feel unsafe and want to move back home and continue my studies remotely, will I get a housing refund?

We are determined, unless circumstances make it impossible, to keep residence halls open this year. Your housing contract functions like any lease for off-campus housing would. If you yourself choose to leave campus or go elsewhere past the fifth week of classes using our normal prorated credit policy, we will not issue refunds. Learn more about our policies for Canceling Housing

If the residence halls undergo a mandated shutdown by city, state or federal officials, then a prorated credit will be applied to student accounts for the duration of the shut down. For example, if state officials require Loyola to close the residence halls for two weeks and then reopen, residential students would receive a two-week room credit. 

Will there be a residential advisor (RA) to support students on each floor?

Yes, we are maintaining our typical staffing model of one RA per floor/wing community.

When will residence halls close for Thanksgiving?

They will close the day before Thanksgiving on Wednesday, November 25.

Will I be able to safely isolate in the residence halls if I test positive for COVID-19?

Yes, we have a designated COVID isolation ward for students living on campus to safely complete a mandated isolation period if they test positive for COVID-19. If you choose this option for isolation, you will be required to stay in your assigned isolation room, except to use the restroom, for the duration of your isolation. Meals will be delivered to you. Laundry service will also be provided via pickup and delivery service, as you will not be able to utilize common area laundry facilities. There is no nurse on the premises, but SHS will check in with you daily about your symptoms via telephone or video chat. You are required to answer these calls, and to follow all health recommendations, including regular symptom checks, and any recommendation that you be transported to the hospital.   

What will students need to bring if they need to move to the COVID isolation ward?

They should pack a bag with essentials. They will need to bring linens for the rooms and any medications they need. We will deliver meals and offer laundry services. SHS will call them daily to check on them.

How will you check if students show symptoms in the residence halls?

We are using the #CampusClear symptom checker app and testing it out now. We will make sure students report symptoms, take their own temperature, and stay home if they feel unwell. All students living in residence halls will receive guidance and frequent check-ins from residence hall assistants (RAs). All students at Loyola will complete COVID-19 education before returning to campus.

Are we allowed to have visitors on campus in the resident halls?

We will not allow outside visitors or visitors between residence halls. You can review our Campus Visitor Policy to learn about general requirements for visitors on campus.

Are returning students still getting a housing credit this semester since they left campus early in March?

Yes. Credits were applied to student accounts in April. Some families used the credit against this fall bill and others requested a refund.