How will I meet with my counselor?
The University Counseling Center (UCC) offers in-person and remote counseling for Loyola students. Visit their website for more information.
How do I make an appointment?
Appointments can be scheduled by calling 504.865.3835, Monday – Friday from 8:30 a.m. – 4:45 p.m.
What if I am experiencing a mental health crisis?
Students can call our counselor on-call 24/7 at 504.865.3835. If you are on-campus and require immediate assistance, please call LUPD at 504.865.3434.
What other resources is the UCC providing?
Are there any spiritual-based counseling services available?
Yes. Please contact Student Life and Ministry at 504.865.3622 or email@example.com to request an appointment.
What programs/events will be occurring?
Will the Danna Student Center be open?
The Danna Student Center will be open daily 7 a.m. – 2 a.m.
Will Iggy’s Cupboard remain open?
Iggy’s Cupboard will remain open by appointment (Monday – Friday noon to 7 p.m., weekends noon to 5 p.m.) to any member of Loyola's community that may need a little extra help. Schedule a time to visit online. Please book an appointment at least two hours in advance.
How will I receive accommodations for the academic year?
The Office for Accessible Education will work with students who have diagnoses that require reasonable accommodations. Please contact the Office for Accessible Education if you have any concerns about returning to campus for classes or anxiety around online courses. The OAE works with all colleges to provide all-online schedules where they are needed.
How do I contact my accessibility counselor?
What services are available to students?
Loyola's Virtual Wellness Center is located in the Danna Center for students to speak virtually with a health care provider using the Ochsner Anywhere Care app. Access the Ochsner Anywhere app from your phone or laptop 24/7. Virtual visits are free using the Ochsner Anywhere Care App and the Loyola coupon codes LUSTUDENT, LUFACULTY, or LUSTAFF.
Is COVID testing available at Student Health Services?
Testing is available at Student Health Services for Loyola students who are symptomatic or have a confirmed exposure to COVID-19. Call SHS at 504.865.3326 to schedule an appointment for COVID testing. Hours are Monday through Friday, 8:30 a.m to 4:45 p.m., closed for university holidays.
- Students are given a full medical assessment in their appointment, including but not limited to, rapid antigen COVID testing, as indicated.
- As the schedule permits, faculty and staff experiencing symptoms of COVID can receive rapid antigen COVID testing and recommendations for further assessment and care.
After Hours/Weekend Care:
- Ochsner COVID-19 Patient Hotline at 844.888.2772
- Local Urgent Care and other resources
Should I contact SHS if I experience COVID-19 symptoms?
Yes, students experiencing COVID symptoms should call SHS at 504.865.3326 for a telephone screening, available M–F from 8:30 a.m. – 4:45 p.m. SHS will determine whether COVID testing is indicated and schedule a time for the student to get tested at the clinic. For after-hours care, visit this page.
What if I test positive for COVID-19?
If a student tests positive for COVID-19, they should report their positive test to firstname.lastname@example.org. If they are on-campus, they should call the Res Life Coordinator immediately at 504.732-1602. If a student tests positive or receives the notification of exposure to coronavirus after hours or on weekends when Student Health is closed, LUPD will be on call to help connect the student if necessary. Call LUPD at 504.865.3434, available 4:45 p.m. – 8 p.m. during the week and 8 a.m. – 8 p.m. on weekends.
What safety measures will you take for dining services?
In partnership with our food provider, Sodexo, Loyola will continue to enact proven precautions and safety practices, combined with transparent and ongoing communication, to offer healthy, safe, and delicious dining options on campus. The campus dining team is taking every precaution to deliver safe, high-quality food in a carefully controlled environment, including requiring personal protective equipment, frequent hand washing, and illness protocol. We will continue to follow all state and local government guidelines.
Is dining open to the general public?
Dining on campus is open to the public.
Who can I contact with general questions about the University Sports Complex?
Will I be able to safely isolate in the residence halls if I test positive for COVID-19?
Yes, we have a designated COVID isolation ward for students living on campus to safely complete a mandated isolation period if they test positive for COVID-19. If you choose this option for isolation, you will be required to stay in your assigned isolation room, except to use the restroom, for the duration of your isolation. Check our what to expect in quarantine/isolation page for more information.
What will students need to bring if they need to move to the COVID isolation ward?
They should pack a bag with essentials. They will need to bring a pillow, towel, items they need for class, personal items, preferred snacks, and any medications they need. Bed linens will be provided.
How can I contact Residential Life?
Email email@example.com or call 504.865.2445 if you have any questions about your housing plan.