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Contact Tracing

What is contact tracing? How will it work at Loyola?

When a Loyola community member on campus has a confirmed case of COVID-19, they will be asked by Loyola's Public Health team to participate in contact tracing efforts in coordination with the Louisiana Department of Health. We are asking everyone to willingly participate – so that we can help to keep friends and family safe and stop any community spread in its tracks.

Students, faculty, and staff who think they may have been in close contact with someone with COVID-19 or are alerted about exposure by the Louisiana Department of Health should notify Loyola's Public Health team on the Public Health Portal or by emailing or calling 504.865.3757. 

How will I know if I have been exposed to COVID-19?

If you have been exposed to COVID-19, someone from the Louisiana Department of Health or from Loyola will call and let you know. They will also give you guidance about isolation, testing, and quarantine. 

NOTE: Contact tracers are limited in what they are allowed to communicate on your voicemail, and lots of people have full voicemail boxes, and/or don’t check voicemail. For this reason, it is important during this time to answer calls from unknown numbers.

If you receive a notification of potential exposure from the Louisiana Department of Health, please take action to alert Loyola immediately. Notify the Public Health Team via Loyola's Public Health Portal accessible on the "Quick Links" page through SSO. If you have trouble accessing the portal, please email

What if I know that I have been in close contact with someone who has a confirmed positive test result?

If you find out you have been in close contact with someone (within less than 6’ for total of 15 minutes or more starting from 48 hours [or 2 days] before your contact had any symptoms or tested positive), you must alert the Public Health team immediately via the Public Health Portal or by emailing If you are unsure whether the contact you had should be reported, call the public health coordinators and they will make that determination. 

What if someone in my household is exposed to COVID-19?

If someone in your household is exposed to COVID-19 (for example, if your child was exposed to the virus at school), then you are not required to report the exposure on the Public Health Portal or complete a quarantine as long as the person exposed remains asymptomatic. If anyone in your household develops symptoms or tests positive for the virus, then you should report your exposure to the virus on the Public Health Portal. 

What about my privacy? What if I don’t want to share information?

Our public health coordinators and healthcare providers at the Louisiana Department of Health are highly trained and attuned to health privacy laws. All reporting through contact tracing will be anonymous.  We want to protect your personal privacy – while keeping our community safe. If you are asked to participate in contact tracing, please do. Contact tracing has been proven to slow community spread of the coronavirus.