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Coronavirus FAQs

What will operations look like for Fall 2021?

Loyola will resume normal operations this fall, including in-person classes, unless we receive a federal or local directive. 

Are masks required on campus?

In keeping with city and state mandates, everyone, regardless of vaccination status, is required to wear a mask in shared indoor spaces on Loyola's campus, including our offices, classrooms, athletic facilities, and residential halls. The city’s mask guidance calls for both vaccinated and unvaccinated people to wear masks indoors whenever they are in the company of anyone outside of their immediate household.

What testing options are available on campus?

We have testing available at the Student Health Clinic by appointment for those who are experiencing symptoms of COVID-19 or who have been exposed to the virus. Call Student Health Services at 504.865.3326 to complete a phone screening and determine if testing is recommended. Additional testing is available at In and Out Urgent CareOchsner Urgent Care, and testing stations throughout New Orleans.

What are the symptoms of coronavirus?

Symptoms include:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

What should I do if I am presenting the symptoms of coronavirus?

Students, faculty, and staff should report symptoms, exposure, and positive test results using Loyola's Public Health Portal accessible through SSO. Anyone with symptoms of COVID-19, even those who are fully vaccinated or without a known exposure, should get tested.

Students experiencing COVID symptoms should call Student Health Services (SHS) at 504.865.3326 for a telephone screening, available Monday – Friday from 8:30 a.m. – 4:45 p.m. After hours and on weekends, students can call the Ochsner COVID info hotline 24/7 at 844.888.2772. When you complete a phone consultation, the health care provider will determine if a COVID test is recommended and direct you to a testing location, available at the Student Health Clinic or nearby urgent care centers. If you receive a positive COVID-19 test result, please contact SHS immediately.

Faculty and staff experiencing symptoms while in the office, should distance themselves immediately from anyone in the area and leave the office. You can contact the Ochsner COVID info hotline 24/7 at 844.888.2772 or contact your preferred medical provider for additional guidance. Your identifying and medical information will be kept confidential. 

How do I prevent coronavirus?

While there is still much that is unknown about the virus, we know what we can do to reduce our risk for infection from many infectious diseases:

  • Get vaccinated. Use these resources to find a vaccination location.
  • Wear a mask.
  • Wash your hands often with soap and water thoroughly, for 20 seconds.
  • Use alcohol-based hand sanitizer when soap and water are not available.
  • Avoid close contact with sick people.
  • Cover your mouth and nose with the inside of your elbow when you cough or sneeze.
    • This helps to contain your germs without contaminating your hands. Use a tissue over your mouth and nose when you sneeze or cough and dispose of dirty tissues immediately.
  • Avoid touching your eyes, nose and mouth since germs spread this way.
  • Do not share drinks or eating utensils with anyone.
  • Clean and disinfect frequently touched objects and surfaces that may be contaminated with germs like the flu, such as doorknobs, keyboards, and phones.
  • Exercise daily.
  • Get an adequate amount of sleep/rest.
  • Eat a well-balanced diet and drink plenty of fluids.

How is "close contact" determined for exposure to the virus?

To constitute exposure, you have to be less than 6 feet away from someone for 15 minutes or more cumulatively over a 24-hour period starting from 48 hours (or 2 days) before that person had any symptoms or tested positive. 

Who is doing contact tracing for students/faculty/staff?

Loyola's public health team coordinates contract tracing of the Loyola community. They have a team of student workers who have been trained through the Johns Hopkins contact training program to help with this. If at any point we need to increase contract tracer capacity, we will do so. Contact our public health coordinators at

How does our internal contract tracing process interact with the state's process?

The state has a separate process, but we will report any known positives to the state and coordinate our efforts with the state.  

Will COVID-positive individuals have to speak to both the Loyola Public Health Coordinators and the Louisiana Department of Health?


If a student tests positive, will the other students in those classes be notified that there has been a positive test?

People will be notified if they have been in close contact with someone who has tested positive. Close contact is defined as being within less than 6 feet away from the COVID-positive individual for at least 15 minutes cumulatively over a 24-hour period.

What is the procedure if you are notified that you have been in close contact with someone with a positive test?

Fully vaccinated individuals at Loyola are required to report exposure to someone with suspected or confirmed COVID-19 if you have symptoms or test positive.   


  • Isolate immediately and get tested if experiencing COVID-19 symptoms

No symptoms with exposure:

  • Get tested 3-5 days after exposure and submit proof of negative test
  • Self monitor for symptoms for 14 days
  • Wear a mask in public indoor settings for 14 days

Fully vaccinated people who live in a household with someone who is immunosuppressed, at increased risk of severe disease, or unvaccinated (including children <12 years of age) should also consider masking at home for 14 days following a known exposure.

Most fully vaccinated people with no COVID-like symptoms do not need to quarantine or be restricted from work following an exposure to someone with suspected or confirmed COVID-19, if they follow the testing and masking recommendation above.

Unvaccinated individuals at Loyola are required to:

  • Report exposure to someone with suspected or confirmed COVID-19, if they have symptoms or test positive
  • Always wear a mask in public indoor settings
  • Avoid close contact (keep 6 feet of physical distance) with others who are not fully vaccinated when possible


  • Isolate immediately and get tested if experiencing COVID-19 symptoms

No symptoms with exposure:

  • Complete a mandatory quarantine (stay away from people you live with as much as possible and cannot continue normal activities) for 14 days after your last contact with a person who has COVID-19
  • Get tested 3-5 days after last exposure and submit proof of negative test  
  • Be alert for symptoms and submit daily assessments that monitor for symptoms for 14 days

There will be no testing or shortened quarantine unless you can provide proof of COVID-19 illness within the previous 3 months

What if someone in my household is exposed to COVID-19?

If someone in your household is exposed to COVID-19 (for example, if your child was exposed to the virus at school or if you live at home and your parent is exposed at work), then you are not required to report the exposure on the Public Health Portal or complete a quarantine as long as the person exposed remains asymptomatic. If anyone in your household develops symptoms or tests positive for the virus, then you should report your exposure to the virus on the Public Health Portal and follow the instructions of the contact tracer. 

Is there amnesty for students who violate school policies, so that they can report their contacts honestly?

Yes. We want to encourage students to be honest if they must speak with a Contract Tracer about where they have gone and who they may have interacted with in case they contract COVID-19. So that students feel comfortable sharing where they have gone and who they have interacted with to a Contract Tracer, students will not receive punitive sanctions for any information they disclose to a Contact Tracer that would otherwise constitute a violation of the Student Code of Conduct or the COVID-19 Addendum to the Student Code of Conduct. Students receiving amnesty may still receive educational resources or be required to meet with a representative from Student Health, or their designee, to ensure they understand health and safety guidelines related to COVID-19.

Will there be closure and enhanced cleaning of any spaces after a positive COVID test?

Residence hall rooms will be sanitized following a positive test. We are asking faculty and students to clean their desks and lecterns upon arrival and there are cleaning supplies provided. The research shows that while COVID can linger on surfaces for some hours, it can be removed with disinfectant. That’s why we need students/faculty to wipe down desks in classrooms. Faculty who have special concerns about a classroom can contact facilities to request additional cleaning. Additionally, all common spaces are cleaned on a daily basis.  

How do I stay up to date on the status of coronavirus in New Orleans and Louisiana?

For the most immediate updates on the spread of COVID-19, we recommend these resources: 

You can also text COVIDNOLA to 888777 to receive alerts from NOLA Ready.

Where do I go for more support?

If you are a student experiencing stress or concerns related to basic needs or challenges outside of the classroom, please fill out this form: Loyola partnered with Inside Track, our trusted coaching partner, to expand our support to students during these unprecedented times. Students looking for resources like food, insurance, housing, and adjustment to online classes can reach in for a coaching session. Inside Track coaches are equipped to support students from any location. 

​Is the Emergency Notice system set up to alert us by phone in the event of an outbreak on campus?

Students will be notified via text for an imminent emergency. Students and families may also follow data provided by the City of New Orleans by registering for emergency alerts at and texting COVIDNOLA to 888777.