Residential Life: What to Expect in Quarantine/Isolation
So you’ve tested positive for COVID-19 or have been exposed to someone who tested positive and now you have to isolate or quarantine—what are your next steps?
For students living in Loyola's residence halls, Loyola has developed a comprehensive set of protocols designed to provide holistic care and services you will need for the duration of your isolation or quarantine, while also protecting your fellow Wolf Pack members, faculty, employees, and the greater New Orleans community.
All students who have been exposed to COVID-19 or have tested positive should email email@example.com. All students who test positive must follow Loyola’s isolation policies. Students who are not up-to-date on their COVID-19 vaccines (including booster doses, when eligible), or are unvaccinated, and have been exposed to someone who tested positive for COVID-19 need to self-quarantine.
Isolation: You will receive a phone call from the Residential Life Coordinator notifying you that you must enter isolation. You will also receive a call from a Public Health Coordinator to explain what to expect during isolation from Student Health, confirm the end date, and initiate contact tracing.
Quarantine: You will receive a phone call from a Public Health team member to explain the process for monitoring symptoms, receive testing, confirm the end date, and initiate contact tracing. You will then receive a call from the Residential Life Coordinator confirming if you’ll be able to either stay in your assigned room for the duration of your quarantine or if you’ll need to be assigned a temporary room.
Isolation: Students who have tested positive for COVID-19 may be moved to a separation isolation room as space allows, may complete isolation in their assigned room, or may choose to isolate off campus for the duration of their isolation time period.
Quarantine: In many cases, students needing to quarantine due to exposure to COVID-19, may do so in their assigned residence hall room. In certain cases a student may be required to move to an on-campus isolation room for their quarantine.
Students may choose to isolate or quarantine in an alternate location such as home or another off-campus temporary residence. If a student chooses this option, it will be at their own expense and responsibility and must be communicated to the Residential Life staff.
Class attendance: SA will notify professors they cannot attend class in person while maintaining the students confidentiality. Students in quarantine or isolation are expected to work directly with their professors to make academic arrangements.
During this period, except for an emergency or to seek medical care (or required testing), it is important that you do not leave your isolation or quarantine location. If you are in a shared suite (e.g. Cabra and Carrollton Hall), you should remain in your room unless you need to use the suite or hall restroom, and be sure to maintain physical distance and wear a mask when you do.
Student conduct: We understand that both isolation and quarantine can be burdensome. However, Loyola must investigate every report it receives of alleged violations of the isolation or quarantine policies. Sanctions for violations could include but are not limited to verbal warning, conduct reprimand, disciplinary fines, disciplinary probation, removal from university housing, and suspension or dismissal from the university.
View the full COVID-19 addendum to Loyola’s Student Code of Conduct.
Students may leave their room to pick up to-go options for their meals using the Sodexo Bite app. To pick up food, isolation or quarantine students must wear a mask, go straight to the meal pick up location, pick up their food, and return to their room. All food must be eaten in their room.
For off campus deliveries, such as Instacart or UberEats, students may pick them up from the lobby of their building. To pick up food, isolation or quarantine students must wear a mask, go straight to the meal pick up location, pick up their food, and return to their room.
Students may use the laundry facilities if needed but should minimize the time in the space. Students must mask while in the laundry room and may only stay in the laundry room while loading laundry, moving laundry, or picking up laundry from the dryer. Please sanitize any area that you have touched while doing your laundry.
If you have a shared bathroom: The sick person should clean and disinfect after themselves each use. Sinks could be an infection source. Avoid placing toothbrushes directly on counter surfaces. Totes can be used for personal items so they do not touch the bathroom countertop. Students in isolation/quarantine should wear a mask in shared bathroom spaces except when alone or when showering.
- Mask in all public places for 10 full days
- Mask in your room when a roommate or suitemate is present
- Disinfect after using shared spaces or bathrooms
- After day 5, go to class (while wearing a mask)
- Use the Sodexo Bite app to grab on-campus food-to-go
- Order UberEats, PostMates, etc.
- Eat in your room without others present
- Complete Symptom Survey
- Go to Tulane for food
- Eat in the Orleans Room
- Eat in public places
- “Hang out” in public places.
- Remove your mask in public places
- Remove your mask when a roommate or suitemate is present
After completing 5 full days in isolation and quarantine, on day 6 you may exit your room through Residential Life staff. Students can choose to isolate or quarantine themselves in their rooms for the full 10 day period. Please contact firstname.lastname@example.org if you need to extend your isolation or quarantine past day 5.
After the 10th full day of following masking protocols, you are able to return to normal activities. You will no longer need to mask in your room and may return to eating in the Orleans Room and other public places.
If your symptoms return or worsen, please contact Student Health Services at 504-865-3326. If you have any questions concerning isolation or COVID-19, please email email@example.com or firstname.lastname@example.org.
University Counseling Center (UCC): University life presents a multitude of challenges, and required isolation and quarantine-in place can magnify those. To speak with a licensed counselor anytime, call the Counselor on-call (24 hours) at 504.865.3854 or visit our UCC website to read about other counseling and wellness services available to you. Also, check out the Quarantine Survival Guide for tips and strategies to help you through this process.
Spiritual Companionship: University ministers are on call to provide support, companionship, and care throughout your quarantine experience. If you would like to receive check-ins from a member of Student Life and Ministry staff, please fill out this form to let us know the best way to reach you.
Virtual Engagement Opportunities: Loyola’s Department of Student Life and Ministry has assembled a robust collection of online programming, events, activities and religious services you can access while in isolation or quarantine on HowlConnect.
For your convenience and wellbeing, our team is available by phone from 8 a.m. to 8 p.m. daily: 504-865-3757
Residential Life Coordinator: Contact the Residential Life Coordinator for general assistance. This includes questions regarding meal deliveries, laundry requests, grocery deliveries, general student support, etc.
Hours of on-campus operational support:
- Monday – Friday: 8 a.m. – 8 p.m.
- Saturday: 8 a.m. – 3 p.m.
- Sunday: noon – 3 p.m.
Student Health Services: Call 504-865-3434, available M–F, 8:30 a.m. – 4:30 p.m.
Loyola University Police Department: 504-865-3434
Health or life safety emergencies (24 hours). This includes emergency illness, safety concerns about drugs or alcohol, and facilities emergencies.
Who will be checking on me while I’m in isolation?
Residents who test positive for COVID-19 will be checked on by Res Life staff, and students have the option of calling Student Health Services for any questions related to their illness or symptoms.
What do I do if I need medical care while in isolation?
See the options listed below for if you need medical care or symptom evaluation:
- Contact Student Health Services at 504-865-3326 to make an appointment.
- After hours, you can access care via your phone, laptop, or tablet via the Ochsner Connected Anywhere App
- In an emergency, please call LUPD at 504-865-3434
My roommate or suitemate has COVID, what do I do?
Res Life will email you to discuss options (stay or leave). Loyola has limited reserved quarantine and isolation space that may be available for on-campus residents if needed. Residential students who can safely go home for quarantine or isolation may do so. If students remain on campus, most students will be expected to remain in their assigned residence hall space for the duration of their quarantine/isolation experience.
COVID Support Services will work with impacted students and roommates to support the well-being of high-risk members of our community. Reserved quarantine and isolation spaces will be prioritized for high-risk circumstances. On-campus quarantine and isolation spaces are not guaranteed for on-campus residents. Students may be required to make plans for possible off-campus quarantine/isolation at their own expense.
Students who are up to date on their vaccinations will self-monitor for symptoms and mask in public for 10 days following exposure and do not need to quarantine. Students who are NOT up to date on vaccinations (even with approved waivers), will need to quarantine for 10 days if remaining in their assigned room or if choosing to quarantine off campus will need to quarantine for 5 days and have a negative test on day 6 before you return.